Employability Skill

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Unit 1 – Soft Skills

Introduction to Soft Skills

Soft skills are personal attributes that enable individuals to interact effectively and harmoniously with others. These skills include communication, teamwork, leadership, creativity, adaptability, and problem-solving. Soft skills complement technical skills and help individuals succeed personally and professionally.

Aspects of Soft Skills

• Communication Skills
• Interpersonal Skills
• Teamwork
• Time Management
• Leadership
• Problem-Solving
• Critical Thinking

Importance of Soft Skills

• Helps in effective communication
• Improves teamwork and collaboration
• Enhances leadership qualities
• Builds positive relationships in workplace
• Increases employability and career growth

Personality Development

Personality development refers to improving one's attitude, behavior, confidence, and overall character to achieve personal and professional success.

Types of Personality

• Type A: Competitive, organized, ambitious
• Type B: Relaxed, creative, patient
• Type C: Detail-oriented, perfectionist
• Type D: Emotional, sensitive, introverted

SWOT Analysis

• Strengths: Internal positive abilities
• Weaknesses: Internal limitations
• Opportunities: External chances to grow
• Threats: External challenges

Goal Setting

Goal setting involves creating a roadmap of what you want to achieve. Effective goals follow the SMART method: Specific, Measurable, Achievable, Realistic, and Time-bound.

Unit 2 – Organizational Behavior

Types of Behavior

• Task Behavior: Work-related actions to complete tasks
• Organizational Citizenship Behavior: Voluntary helpful actions
• Counterproductive Behavior: Negative actions harming organization
• Interpersonal Behavior: Communication and relationships at work

Emotional Intelligence

Emotional Intelligence (EI) is the ability to understand and manage one's emotions and the emotions of others.

• Self-awareness
• Self-regulation
• Motivation
• Empathy
• Social skills

Time Management

Time management is planning and organizing time effectively to complete tasks.

• Prioritization (ABC method)
• To-do lists
• Time blocking
• Avoiding procrastination

Decision Making

• Identify problem
• Collect information
• Generate alternatives
• Choose best option
• Implement and evaluate

Critical Thinking

Critical thinking is the ability to analyze information logically and make sound judgments.

Team Intelligence and Leadership

Team intelligence is the group’s ability to work collaboratively and solve problems. Leadership involves guiding and motivating people toward achieving goals.

1. Interview Skills

Definition: An interview is a formal conversation between an employer and a candidate to assess suitability for a job.

1.1 Types of Interviews

• Telephonic Interview: Screening conversation to check communication and eligibility.
• Face-to-Face Interview: Direct interaction to judge confidence and personality.
• Panel Interview: Taken by multiple interviewers.
• Group Discussion: Assesses teamwork, logic, speaking skills.
• Technical Interview: Tests subject knowledge.
• HR Interview: Tests attitude, values, and behavior.
• Online/Video Interview: Conducted using Zoom/Google Meet.

1.2 Interview Process

1. Application Screening
2. Aptitude/Technical Test
3. Technical Interview
4. HR Interview
5. Final Selection & Offer Letter

2. Resume Writing

A resume highlights your education, skills, and achievements.

• Header – Name, phone, email
• Objective – Career goal
• Education – School/college, marks
• Skills – Technical + soft skills
• Experience – Internships
• Achievements – Certificates

3. Job Application

• Email Applications
• Online Applications
• Walk-in Interviews

Application Letter Includes:

• Subject
• Introduction
• Body – skills & suitability
• Ending – request for interview

4. Research About Industry

Industry research means understanding market trends, job roles, salaries, required skills, and companies.

• Company mission, products
• Competitors
• Salary levels
• Future opportunities

5. Mapping Job Competencies with Personal Skills

• Technical Competencies – tools, software, domain
• Behavioral Competencies – teamwork, leadership
• Managerial Competencies – planning, decision making

1. List job requirements
2. List your skills
3. Match both
4. Identify gaps
5. Improve weak areas

6. Interpersonal Skills

6.1 Workplace communication

• Clear verbal communication
• Professional email writing
• Respectful tone

6.2 Active Listening

• Eye contact
• Avoid interrupting
• Understand before responding

6.3 Positive Attitude

• Optimism
• Confidence
• Helping nature

6.4 Negotiation Skills

• Understanding needs
• Finding win-win solution
• Politeness and clarity

End of Notes.